FAQ
1. What types of events can I plan with your services?
We support a wide range of events including weddings, corporate meetings, conferences, private parties, and more.
2. What items can I rent?
We offer a variety of rental items such as tents, tables, chairs, audiovisual equipment, lighting, and décor.
3. Do you provide event planning services?
Yes, we offer full-service event planning including design, coordination, and day-of management.
4. Can I customize my rental package?
Absolutely! We offer customizable packages to fit your specific event needs.
5. How do I book your services?
You can book our services through our online platform or contact our team directly for personalized assistance.
6. Do you sell items as well?
Yes, we offer items for sale. Please contact us directly to inquire about purchasing specific items.
7. What is your cancellation policy?
Our cancellation policy varies depending on the service and rental items. Please refer to our terms and conditions or contact us for details.
8. Do you provide delivery and setup?
Yes, delivery, setup, and teardown services are available for all rental items.
9. How far in advance should I book?
We recommend booking as early as possible to ensure availability, especially for popular dates.
10. Can I see the rental items before booking?
Yes, we offer showroom visits by appointment. Please contact us to schedule a visit.
11. Do you offer event insurance?
We do not provide event insurance directly, but we can recommend trusted providers.
12. How do I make a payment?
Payment can be made after your order is reviewed by our event specialist. A 50% deposit is required to confirm the order.